Simple, Transparent Pricing
Our Services
No hidden fees. No long-term contracts. Just results.
Services
Quick Fixes & Gadget Setup
This is for all those small, annoying tech tasks that pile up. If you have a device that isn't connecting, a new gadget you can't figure out, or just need a setting changed, we can handle it quickly. We get your devices working the way they’re supposed to.
$44.25 / Hour
System Diagnostics & Root Cause Analysis
Eliminate the guesswork. Before we fix a problem, we need to know exactly what it is. This service covers the professional testing and troubleshooting required to isolate hardware failures, software conflicts, or network bottlenecks. We identify the specific point of failure so you don’t waste money replacing the wrong parts.
from $44.25
System Software, OS & Firmware
Operating System Fresh Install
Did your computer get a virus, or is it so slow and glitchy that a simple fix won't help? We can completely wipe your computer's main software (like Windows or macOS) and install a clean, fresh copy. This is like giving your computer a brand new brain. We then install all the necessary smaller programs (drivers) and run all the critical updates to make sure your computer is secure and running as fast as possible. Because of all the updates needed, this service usually takes longer.
from $88.50
OS Refresh (Keep Files)
Your computer is getting slow or acting up, but you don't want to lose your photos, documents, or personal files? This service is like hitting a 'reset button' without wiping your memories. We non-destructively reset your computer's main software (Windows or macOS) back to a clean, fresh state. It gets rid of all the extra programs and hidden junk that piled up and slowed you down, but we make sure your important personal files—like the files on your Desktop or in your Documents folder—stay exactly where they are. This is a great middle-ground fix for a slow PC that doesn't need a full-on wipe.
from $66.37
OS Repair (Blue Screen)
Has your computer completely stopped working and now you're seeing a scary error screen (like a blue screen with a lot of white text, or it just won't boot up)? This service is designed to fix the deep, core software problems that prevent your computer from turning on or working correctly, without completely wiping your files. We work on repairing the Windows or macOS system files that are broken, which is a common fix for error messages and critical failures. We aim to get your system booting up and running again with all your programs and files intact.
from $48.67
BIOS / Firmware Update
Your computer and devices have "deep" software that controls how the parts talk to each other. This software is called BIOS (for computers) or firmware (for other devices). Keeping it updated is very important for security, stability, and making sure your new parts or operating system work correctly. We safely handle this process for you, installing the latest updates from the manufacturer. This service is like giving your device's brain a tune-up to keep it running smoothly and securely.
from $35.40
Driver Pack Update
When a computer gets slow or parts stop working right, it's often because the small pieces of software that help your hardware (like your speakers, graphics chip, or network card) talk to your main operating system are old. These are called "drivers." Instead of checking each one individually, we use a single, comprehensive "Driver Pack" to scan your computer, find every outdated or missing driver, and update them all at once. This makes your computer more stable, faster, and ensures all your parts are communicating correctly. It’s a full tune-up for your computer's brain.
from $35.40
Virus / Malware Removal
Is your computer acting strangely, popping up ads you didn't ask for, or being held hostage by a malicious program? This is a serious problem, and we're here to help. We use specialized, up-to-date tools to deep-clean your computer, track down and completely remove viruses, spyware, ransomware, and other harmful software. Our goal is to make your computer safe and fast again, so you can go back to using it without worry.
from $66.37
Data
Transfer & System Migration
Seamlessly move your digital life from point A to point B. Whether you are upgrading to a new computer, switching phone brands, or just need a secure backup, we ensure your documents, photos, and settings are transferred safely and organized correctly on the new device.
from $66.37
Basic Data Recovery
Your computer is getting slow or acting up, but you don't want to lose your photos, documents, or personal files? This service is like hitting a 'reset button' without wiping your memories. We non-destructively reset your computer's main software (Windows or macOS) back to a clean, fresh state. It gets rid of all the extra programs and hidden junk that piled up and slowed you down, but we make sure your important personal files—like the files on your Desktop or in your Documents folder—stay exactly where they are. This is a great middle-ground fix for a slow PC that doesn't need a full-on wipe.
from $88.50
On-Site Travel Fees
Flat rates based on distance from our Sutton office.
Within 15 km
$15
Within 30 km
$30